Privacy Policy Overview
Your trust is important to us. We value data security and transparency.
About This Privacy Policy
This policy explains how Iloqentvia collects, uses, and protects your personal information when you interact with our services. We comply with Canadian privacy regulations and act transparently at every stage.
By using our website or services, you agree to the practices described below. Review this document carefully to understand your rights and our commitments.
How We Collect Information
Iloqentvia collects information directly from you and automatically as you use our site to ensure high-quality service and security.
Directly Provided Information
- • When you fill out forms or contact us
- • When you request a session or inquiry
- • When you subscribe for updates
- • When you participate in surveys
- • When you provide feedback or testimonials
Automatically Collected Information
- • Usage data such as pages visited
- • Device and browser information
- • Location data where applicable
- • Cookie and tracking data
- • Interaction logs for site optimization
How We Use Information
Collected data is used to provide, improve, and personalize your experience, as well as to maintain security and legal compliance.
- • To respond to inquiries and requests
- • To tailor coaching sessions
- • To enhance website performance
- • To communicate updates and offers
- • To conduct analytics and site improvements
- • To ensure security and prevent fraud
- • To comply with legal requirements
Our Promise: Iloqentvia is committed to safeguarding your data and upholding your privacy. We take extensive security measures and adhere to Canadian standards.
Sharing and Third Parties
Information may be shared only with trusted service providers or as required by Canadian law. We never sell your data.
Service Providers
Third-party vendors assist with website hosting, analytics, or communication tools. Each is vetted for security compliance.
Legal Requirements
We may disclose information when necessary for legal demands or regulatory requests.
Anonymous Site Statistics
We analyze aggregate data to understand usage without identifying individuals.
Your Privacy Rights
You have the right to request access, correction, deletion, limitation, or portability of your information. Contact us to exercise these rights.
- • Request a copy of your stored data
- • Ask for corrections to your information
- • Request deletion of your data
- • Request data portability
- • Object to certain data uses
- • Limit how we process information
If you wish to exercise any rights, contact us via email or phone using the details provided below.
How We Secure Data
We use robust technical and organizational measures to protect your data against unauthorized access, loss, and misuse.
Technical Safeguards
- • Secure server hosting and storage
- • Encryption and access controls
- • Continuous monitoring and logging
- • Firewall and anti-malware systems
Organizational Safeguards
- • Employee confidentiality agreements
- • Access limited by role
- • Regular privacy training sessions
- • Defined data handling procedures
How Long We Keep Data
Your data is retained for only as long as necessary to fulfill the operational, legal, or contractual needs described here.
- • Stored for account duration or as required
- • Kept for service delivery period
- • Held until resolved or requested
- • Retained for regulatory purposes
- • Stored until consent withdrawn
Contact us for specific retention questions.
International Data Transfers
Transfers may occur if data is processed outside Canada. All providers must meet Canadian standards.
- • Transfer under data agreements
- • Provider security assurances
- • Updates to legal standards
- • User notification prior to changes
Cookie and Tracking Policy
Our website uses cookies and trackers to enhance your browsing experience and site performance. See our Cookie Policy for management options.
Cookie Types Used
- • Enable core site operations
- • Analyze site usage performance
- • Customize user experience
- • Support site features and feedback
Use browser controls to manage cookies anytime.
Policy Updates
We update privacy terms periodically to reflect regulatory or service changes. Please review updates regularly.
- • Notice on main website
- • Email if required
- • Policy date posted
- • Immediate effect after posting
Material changes are always clearly communicated to users.
Contact for Privacy Questions
For privacy concerns, rights requests, or data issues, reach out by phone or email below.
Iloqentvia
1275 Venables Street, Suite 290, Vancouver, BC V6A 3V8 Canada
Phone: +1 (718) 580-8006
Email: content@iloqentvia.com
Updated on January 7, 2026
Effective January 7, 2026